Forest Cliff FAQs

Session full? Add your camper to the waitlist and click submit (you’ll know you’re on the waiting list when you receive an auto email). We encourage you to make another selection. You will be contacted right away if a spot becomes available to see if you would like to transfer your registration to your first choice.

All refunds may be subject to a $40.00 administration fee:

• 45 days prior to the start of reserved week of camp, with written notice, a complete refund (less administration fee) is available
• 8 to 44 days prior to the start of reserved week of camp, with written notice, a 50% refund (less administration fee) is available
• registration fee is non-refundable if cancelled within 7 days of the reserved week of camp or thereafter.

Refunds are not granted for inclement weather or if a parent/guardian must withdraw the camper early from the session. Cancellations must be received by email, not by phone. Refunds will be processed within 3 weeks of the cancellation. Requests outside of the outlined cancellation policy may be reviewed in the fall. The Registrar makes the final decision about refunds.

Credit card payments will be refunded to the same credit card. Expired credit card or auto-deposit payments will be refunded by cheque.

Pre-authorized debit – you will enter your account number, institution number, transit number and account type (found in your banking app or on a cheque) – it could take 3-5 business days for the funds to leave your bank account.

Etransfer to info@forestcliff.ca – no password required – be sure to identify the camper’s name to apply it to your account.

Visa and MasterCard are accepted – please use other payment methods whenever possible to keep our processing fees low.

Forest Cliff’s SummerFund program operates on a referral basis, allowing organizations to request a subsidized registration for a child that is part of their care community. SummerFund experiences are made possible by generous donors that deeply value the positive impact and life-changing experience a week at Forest Cliff Camps provides. Are you interested in helping a child come to camp that could not afford it otherwise? Visit www.forestcliff.ca to donate today.

Overnight Camp bursaries are distributed as funds are available, thanks to the generosity of our donors. Based on net income, bursaries cover a percentage of the registration cost. This provides assistance when the parent(s) or legal guardian(s) themselves are paying.

When completing the Information Form during registration, you will come to a question, “Do you anticipate fees will be partly or fully covered by one of the following” – click bursary and a few questions will pop up.

The bursary deposit is $50/camper, rather than the usual camp deposit. The deposit is fully refundable if a bursary is not applied or the balance is not feasible.

Send your most recent Notice of Assessment to info@forestcliff.ca. If there are 2 parents/guardians in the household or 2 parents/guardians contributing to the camper’s expenses, we require both NOA’s. Your bursary application will be reviewed and you will be contacted once the deposit and NOA(s) have been received. Bursary does not apply when another individual/agency is paying, or with discounts or promotions.

A family discount is available to assist large families when the parent or legal guardian is paying for camp.

When registering 3 or more Overnight Campers from the same family household for Kids Camp, Jr. High Camp or SALT, a 50% discount will apply to the 3rd and additional lesser priced camper’s sessions. Not valid with volunteer discount, promotions, bursary, SummerFund, 3rd party, or for Junior Camp.

We know campers want to be with their friends, and we make every effort to accommodate them. We take great care putting our groups together, as many come without a cabin/group mate request.

In the registration form you can request one cabin mate for your child’s Overnight Camp session (same gender, similar age).

Email info@forestcliff.ca if you would like to request more than one person, want siblings to be placed in different cabins/groups or would like information about filling a cabin.